For those of you that know me well in a professional capacity, you’ll know that when you ask me about our consultancy, I’ll tell you it has three distinct USPs. First, our facilitators, trainers and executive coaches are expert learning professionals with a deep specialist area of knowledge – we hire them for their commitment to their craft and subject matter expertise; second, that we have a global reach, but with an Asia specialty and finally, that we bring a particular type of magic and fairy dust to all the learning solutions we deliver for our clients, no matter how big or small the brief.

In the past couple of weeks, I’ve been reminded about why having an expert instructor, rather than a ‘jack-of-all-trades’ trainer, is so absolutely critical in adult learning and that what I’m seeing in our industry means that alarm bells are positively deafening me right now.

For a few years now, we’ve been delivering design thinking training, workshops and design sprints with clients across ...